Friday, June 27, 2014
Are You in the Healthcare Business? Maybe It's Time to Go Smart
A new study has shown that 80% of phone users would like to have more access to health care organizations through their smartphones. While it's true that most health care providers have a webpage, they often don't have the platform that is needed to show their information in a smartphone-friendly way.
Fico, a company that works with tendencies research and decision management software conducted this study. In it, they discovered that people are interested in keeping in touch with government insurance agencies, private insurance companies, hospitals, pharmacies, clinics, and other parties.
It is not just a matter of getting information about the services. People want applications that remind them of medical appointments, dental appointments, medication times and other tasks. They also want to be prompted to make calls to health care providers depending on their circumstances. Some of them want to be able to buy their medications or arrange appointments online, instead of calling a person and set an appointment.
It is interesting that many people are willing to get medical advice from their smartphones instead from a doctor. While I understand how convenient it can be, it's not a good substitute and it can lead to health issues. In fact, more often than not this approach leads to the wrong diagnosis, confusion, or even panic.
Robert Ervin is a freelancer who writes about healthcare, medical tourism, and living in Mexico.
If you're considering traveling to Mexico for healthcare or retiring in Mexico, you may want to get yourself a copy of The English's Speaker's Guide to Doctors and Hospitals in Mexico, in order to find a good doctor or hospital in the main towns and cities of Mexico, or The English Speaker's Guide to Medical Care in Mexico, to understand how the Mexican healthcare system works.